It is understood, Yiwu City car a total of automotive business unit 51, is the main area of Yiwu City car sales, car consumption disputes of multiple regions, the number of consumer disputes and the amount involved are rising year by year, in 2015 alone produced 116 cases of dispute involving an amount of 95.2 million yuan. Consumer complaints, mainly concentrated in quality issues, deposit disputes, after-sales service is not standardized, exaggerated publicity and other aspects.

 

New establishment of Yiwu automobile city of the consumer dispute mediation committee, mainly from Yiwu market members, business on behalf of the family, sales representative, maintenance personnel and Market Supervision Bureau mediators, to mediate motor city consumer disputes as the main duties, for the market operator households and consumers provide more efficient, professional, fair car dispute mediation service, in accordance with the law, safeguard the party's legitimate rights and interests. And to provide consumers with automobile consumption information and professional advisory services. The committee will in Houzhai market regulatory guidance, dedication, fairness and justice, actively fulfill their duties, the mediation of consumer disputes helping the parties to in a rational and lawful rights, and actively guide the market operating households operating integrity, law-abiding operators.